Handle customer observations and suggestions

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MOF Website’s Accessibility Features

Search in website

Popular Searches

Use advanced search

If you find that your search produced too many results, and you want to improve it, you can add other keywords to your search or use a keyword filter that filters the results, in a way to reflect more accurately the information you are searching for.

Communication Channels

Submitting complaints about the services of the Ministry of Finance

Rating

A written or verbal statement whereby the customer expresses its dissatisfaction with the method of service provision during or after receiving it.

Procedures

Fees

There is no fee charge for the service

Duration of service provision

Expected Period for Service Implementation: 7 business days.
Period of Obtaining the Results: 7 business days.

Target Audience

Government/ Business sector/ Individuals

Responsible Department

Strategic and Future Department

Location of service provision

The UAEs centralized portal for suggestions

Responsible Officer

Call Center

800533336

info@mof.gov.ae

Requirements to get the service

Required Documents

Here is how you can avail the service:

Service Description Card

Service Statistics

Individuals

Number of Users 48

Number of Requests 53

Registration

This service requires having a registered user on the ministry website.

Create a new user