This service allows the addition, modification or deletion of service fees provided via e-Dirham. This is for the benefit of federal, local or private entities using the system upon the issuance of a resolution by the Cabinet, its delegate, or whoever has the power to impose fees. To carry out collections via the system, fees must be added on the date of implementing the resolution to the system, as this is the approved method for collecting federal service fees.
implemented by the date of implementation of the resolution concerning the fees.
General Revenue Department
043110614
aazakaria@mof.gov.ae
043110674
smalhammadi@mof.gov.ae
It requires creating an account on the system, having an e-mail address and a mobile phone number to contact the customer. In addition, copies of the passport, personal ID and trade license are required if the customer is the owner of a company.
There is no Fees
Receiving the application form from the concerned entity to add or modify service fees via e-mail, fax, or regular mail. The form should be attached to a formal letter and the supportive adopted resolutions.
Verifying the application to ensure its conformity with the attachments.
Adding/modifying/deleting services in or from e-Dirham.
Sending a list of the fees included in the system to the requesting entity to review and approve the list.
Printing and sending the list of fees to the technical support team to activate it on the POS and e-collecting machines, as well as on the website of the entity if it is used for collecting fees as of the date of the implementation of the resolution supporting the imposing of fees.
