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The Ministry of Finance invites you to adhere to health and precautionary measures, and in order to preserve your safety, you can use all of our services through the website and the smart application.
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Providing the needed technical & business support and handling e-Dirham complaints/requests to resolve them within the time specified based on the e-Dirham service level agreement
Severity Level 1 – resolve Immediate - 4 Business Hours
Severity Level 2 – resolve in 48 hours
Severity Level 3 – resolve to 72 hours
This service requires having a registered user on the ministry website.
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Please fill out the application below if you request additional data not available on the site and your application will be followed up by the concerned department