Contained within this page are 18 policies adopted at the Ministry of Finance (MoF) for which circulars were issued to set out directives and mandatory grounds.
MoF is keen to implement best practices, and to efficiently and effectively manage government resources, develop human resources, and protect the environment, safety and occupational health in
accordance with international standards.
Quality, Environment and Safety Circular
By virtue of this policy, MoF treats everyone in a fair, equal and transparent manner without discrimination. The policy stipulates that Arabic is the official language, and English is the second language
to be used in a work environment that respects traditions, customs and the cultural diversity of the residents of the UAE and the ministry's customers.
Cultural and Social Diversity Circular
MoF follows an Emiratisation policy for employment. This policy is based on qualifying and training employees, gradual and planned replacements, and the preparation of a generation of academically
qualified national leaders capable of taking responsibility
This policy aims to strengthen communication channels and maintain a positive and transparent dialogue between MoF leaders, employees, customers and partners as well as creating an effective
working environment based on cooperation and mutual respect.
Open Door Circular
MoF maintains the confidentiality of internal and external customers' data, as well as all information collected to provide and develop services. Customer data is protected by regulatory and technical
Confidentiality of Information Circular
MoF adopts security systems that are periodically updated in exchanging and making information available to customers via electronic communication channels. All users are committed to strictly
following these systems to prevent any hacking attacks or risks threatening information security, and network and website efficient performance.
Electronic Information Security Circular
MoF applies ISO 31000, in line with the adopted methodology of transparency, objectivity, inclusiveness, autonomy and trust, as well as identifying and predicting the possible types of risks and
estimating the odds of avoiding or facing up to such risks in the case that they occur
Risk Management Circular
The ministry is keen to achieve sustainable economic and social development. It is committed in all its practices and activities to the Social Responsibility guidelines laid forth in ISO 26000, including
abiding by laws, respecting human rights, protecting the environment, strengthening institutional governance and community development and participation.
Social Responsibility Circular
MoF is committed to effective management of its assets (buildings, devices, equipment and materials) according to the guidelines and criteria of registration, safe operation, maintenance and insurance.
It is also committed to raising awareness of the optimal ways of using and maintaining such assets.
Assets and Properties Circular
According to federal law, the ministry uses an archiving system for paper and electronic documents. This system follows the approved ISO standards in the field to ensure preserving these documents
and providing guides for performing tasks and taking decisions.
Archiving Documents Circular
The aim of this policy is to ensure the availability of services for internal and external customers in accordance with applicable standards, excellence criteria and continuity and sustainability principles
during any emergency and within the minimum limit of forced downtime.
Business Continuity Circular
MoF is committed to providing users with quick and easy access to the services of its internal and external websites. The ministry also seeks continuous improvement of its content to strengthen its
online presence and satisfy customers around the clock.
Content Management Circular/a>
This policy focuses on hosting the ministry's website on special servers under the responsibility of the IT department and infrastructure team. It also ensures continuous maintenance, provision of
technical support, and keeping daily and weekly backups to avoid the loss of any data.
Website Hosting Circular
This policy is concerned with developing a database through a secure and safe record of signing in to the website and sources of IT within the ministry. This database includes all user data and current
events to identify the activities being performed and to take the necessary actions in case of any hacking attacks
Electronic Records Management Circular
This policy aims to regulate the exchange and dissemination of information, interacting with the public, and replying to enquiries via Facebook, Twitter, and YouTube according to the MoF vision, the
reference guide of the Telecommunications Regulatory Authority (TRA) and the objectives of government communications.
Using Social Media Circular
The Ministry of Finance follow-up e-participation to the public and customers through the website and social media channels, in order to monitor their needs and taking their suggestions and their
participation is then to take a number of electronic decisions.
Follow-up e-participation to the public Circular
The Ministry of Finance monitors social channels and creates new and direct electronic communications with customers and the public to interact directly with them, as this has a major impact on
improving system work
The Ministry of Finance allows website visitors access to a wide range of financial data, such as policies, reports and statistics in different formats with certain confidentiality and privacy standards.
Open Data Circular
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