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MOF E-Participation​​ Policy


Purpose of E-Participation policy

MoF values public engagement, interactive communication and participation in its decision-making processes, and provides the latest digital communication channels to ensure open access to dialogue that can help in achieving our objectives. These, in turn, help us to improve customer satisfaction levels and to raise the quality of the services delivered.

Our commitment to transparency is affirmed through our management of several electronic communication and social media platforms, which help MoF to participate in meaningful interactions with our customers. These include Facebook, Twitter, Instagram, YouTube, Vimeo, Google+ and the Forums, Feedback and Suggestions portal, Share Your Opinion portal, Instant Chat and Surveys available on this website.


The e-sharing portal is your opportunity to have your say on what we do

The Ministry of Finance (MoF) welcomes you to its online portal. In line with the e-government general policies of the UAE, MoF relies on your valuable participation and contributions to develop its programmes and communication tools. There are a number of tools to enhance communication, i.e. discussion and debate forums, opinion polls and social media channels such as Facebook, Twitter and YouTube.

In the framework of the implementation of e-counseling to the services that MOF provides for the public and customers, the specialist team posts a number of electronic questionnaires during the year on the official account of the Ministry on Twitter to communicate, and build on the results of electronic decisions. This may include creating new content for the website and MOF Smart services, changing the design of the mobile app and launching a new channel of direct contact with the service's customers via WhatsApp.

Hence, MoF welcomes all objective and constructive discussions on the website, while reserving the right of publishing.

Click here to visit the national portal for Digital participation

Follow-up e-participation
to the public Circular
Your opinion is important to us

Discuss MoF services and initiatives and have your say on decision making

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