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Taking opinion on ‘Masar Programme for Scholarships’ and customising it

Consultation Topic:

Ministry of Finance launched ‘Masar Programme for Scholarships’ to attract and encourage Emirati high-school graduates to obtain degrees in finance, accounting and other specialties from accredited universities.

Consultation Objective:

The programme launched pursuant to Cabinet Resolution No. 30 of 2010, aims to enhance the capabilities of Emirati post-graduates in various fields of education and to encourage them to apply for specialised jobs in the Federal Government. The programme aims to prepare a generation capable of taking the responsibility for supporting Emiratisation and the sustainable development plans. The ministries will employ students that have participated in the Masar programme and gained relevant practical skills and experience.

Ministry of Finance approved an annual budget of AED 2 million in support of the programme. It is also the first entity to implement the programme. Between 2009 and 2015, 50 students participated.

Decisions:

Ministry of Finance would like to know your thoughts and suggestions on how to develop the Masar programme further. Please feel free to share your ideas; let them be innovative and practical to implement.

Mohammed bin Rashid Innovation Fund

Consultation Topic:

The Mohammed bin Rashid Innovation Fund was launched to support resident individuals and companies (of all sizes) registered in the UAE, provided that they offer unique and innovative ideas, whether technological solutions, products, services or processes.

Consultation Objective:

As the facilitator of the Mohammed bin Rashid Innovation Fund, the Ministry of Finance calls for public opinion and proposals that can assist it in raising awareness about the Fund and reaching innovators around the world.

Decisions:

The Ministry will study public suggestions and use these to raise awareness on the objectives and methods applicable to the Fund.

Financial Open Data

Consultation Topic:

The Ministry of Finance has adopted a policy of open data, providing information and financial statistics to various groups of society, specialists and decision-makers both internationally and within the country. The Ministry has a dedicated page on its website to present such data, the structure of which is based on best practices for open data.

Consultation Objective:

The Ministry seeks to further develop its open data policy by taking into account the opinions of its customers and the general public in terms of the quality and manner in which MoF’s financial statements are published.

Decisions:

The Ministry will update its open data policy as per the results of the consultation. In addition, it will publish those financial statements that the public has requested, once the necessary approvals have been secured and the publication mechanisms developed.

MOF Smart and E-services

Consultation Topic:

The Ministry of Finance has adopted a range of electronic and smart services to offer innovative solutions to business clients in both government and private sectors, as well as to individuals. The Ministry has achieved 100% of its goals in terms of the intelligent transformation of its services.

Consultation Objective:

The Ministry seeks to improve its services by considering customer feedback on several levels, including workshops, exhibitions and various electronic channels.

Expected Decisions:

The Ministry's services team studies the proposals and opinions shared by the public and, where appropriate, incorporates these in their ongoing plans to improve and upgrade MoF’s electronic and smart services.

Development of the eDirham

Consultation Topic:

eDirham was launched by Ministry of Finance in 2001 as a system of electronic channel and digital payment gateway through prepaid cards for collection of service fees for federal government’ services.

The eDirham G2 system, implemented in 2011 combines world-class payment networks through platforms which are integrated with eGovernment service applications. They can also work with online payment applications, payment via mobile phones and electronic collection via different payment channels in line with the universal standards.

eDirham is a smart technological achievement of Ministry of Finance. The cards offer a smart payment method for more than 5,000 government services in ministries, federal and local authorities and the private sector.

Some of these cards are compatible with Visa and MasterCard networks too. The cards are issued by the Ministry of Finance and National Bank of Abu Dhabi.

Ministry of Finance seeks to upgrade this service in a way that accommodates customer needs and latest internal and international developments.

Consultation Objective:

Through this consultation, Ministry of Finance gives the public the opportunity to share its views and suggestions. This will be vital in the future planning of eDirham development.

Post Contribution Decisions:

Based on your e-participation in the development of the electronic dirham system, the Ministry of Finance is currently working on the launch of the new generation of the system in coordination with the partners and concerned parties in the country. The Ministry has held several workshops to prepare stakeholders for the development, in line with the aspirations of the country and the goals of sustainable development.

GCC economic integration

Consultation Topic:

The UAE’s Ministry of Finance is implementing the economic agreement between GCC countries. It is also overseeing other projects including financial integration, the establishment of the free trade zone and the implementation of the GCC Customs Union and Gulf Common Market. It is working alongside its strategic partners to set future plans and to receive their feedback and suggestions in support of the Gulf integration process.

The GCC’s economic integration constitutes one of the main objectives of the GCC according to the provisions of Article IV of the GCC’s set of laws. Ministry of Finance is trying to raise awareness about the member countries’ financial and economic integration and its positive impact on citizens, institutions and the private sector.

Consultation Objective:

Seeking to develop ideas which further help enhancing the GCC’s economic integration, Ministry of Finance invites GCC nationals to share their views and ideas on furthering the GCC integration process.

Post Contribution Decisions:

Based on your active e-participation, the GCC’s economic integration team is developing a series of educational topics on the diverse history, development and achievements of the GCC market in an interactive and attractive manner.

Federal Financial System Training

Consultation Topic:

The Ministry of Finance trains federal government specialists to use and familiarize themselves with the federal financial system and its processes, thereby ensuring the quality of government work across all areas through direct coordination with all entities. The Ministry also continually develops and improves financial systems in accordance with the best global practices to ensure the safety and optimal efficiency of financial management in the UAE.

Consultation Objective:

The Ministry aims to develop training mechanisms that will assist relevant government personnel and financial system employees within various entities to obtain maximum benefit from feedback from the general public.

Post Contribution Decisions:

The Ministry of Finance has revised and upgraded traditional training mechanisms to ensure modernity, sustainability and innovation through the development of an electronic training system. This innovative training system includes interactive videos and is divided into three phases: education, testing and evaluation.

MoF Customer Support

Consultation Topic:

The Ministry of Finance provides extensive technical support to its electronic and smart service customers through several channels. These are available via its website and mobile application, as well as the Ministry’s central Call Centre.

Consultation Objective:

The purpose of these communication channels is to access customers' suggestions or to answer their queries. This service is traditionally offered during the official working hours of the Ministry, however the live chat service can extend this service electronically to optimize customer convenience.

Post Contribution Decisions:

MOF team launched the Chatbot to provide support for users 24/7.


Page last updated : 24/06/2019 12:52 PM