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Innovative and convenient way to pay

SETTLE YOUR SERVICE FEES
THROUGH THE NEW eDIRHAM

MoF customers will be required to complete their transactions

through the new eDirham as of 17 September 2020

launching the new generation
of the national payment system

eDirham has been innovatively redesigned to offer an easy, transparent and secure experience for customers. The new advanced system allows users to make payments through an innovative mobile app as well as the new eDirham cards which offer a wide range of reimagined benefits for users. eDirham has also integrated with more banks to provide customers with multiple choices and benefits and enhance their quality of life, offering an integrated state-of-the-art payment system for government entities to collect their payments and manage cash flows.

participating banks

COMMERCIAL BANK OF DUBAI
ABU DHABI ISLAMIC BANK
FIRST ABU DHABI BANK

Pay with eDirham Instant

Now you can settle all government-related service fees safely and easily through your mobile phone. Simply download the eDirham Instant app, available on the App Store or Google Play, and link your eDirham card or registered bank account as your source of funds.

DOWNLOAD ON THE

App Store

GET IT ON

Google Play

Three
e
Dirham cards tailored to meet your needs

Hala Card

VIEW BENEFITS

Hala Card

Ideal for one-off payments or new individual customers
Prepaid card that does not require registration
Can be recharged to a maximum balance of AED 3,500
Simple conditions for issuing the card
Requirements to issue the card: No documents required

Gold Card

VIEW BENEFITS

Gold Card

Prepaid card with multiple options to top-up
Suitable for multiple payment transactions and regular payments
Registration is required for an additional level of security
Requirements to issue the card: Emirates ID or passport

Signature Card

VIEW BENEFITS

Signature Card

Best suited for high-net-worth and corporate customers
Personalised prepaid card that requires registration
Unlimited card top-up
Requires KYC (Know Your Customer) registration for consumers
Requires KYB (Know Your Business) registration for corporate customers
Requirements to issue the card: Emirates ID or passport or trade licence

Easy & innovative
experience

Highly advanced
security

World-class
payment options

Wider network
of participating banks

frequently asked questions

What is eDirham?

eDirham is a cashless payment platform that empowers users to make more convenient and secure transactions. Innovated by the UAE Ministry of Finance, eDirham is a seamless, convenient and secure way to handle transactions.

Where can I get eDirham?

You can download the eDirham Instant app for free via Google Play or the App Store, depending on your device’s operating system, or pop into one of our partner banks to get your eDirham card.

What are the ways in which I can use eDirham?

You can carry out cashless transactions through eDirham Instant, the mobile app, or pay for government services using your eDirham card.

How can I register concerns regarding discrepancies in transactions?

For all queries, concerns and complaints regarding transactions, please reach out to your eDirham issuing bank.

Do I have to visit a bank to get my eDirham card?

Yes, you can get eDirham from one of our multiple partner banks across the UAE. Alternatively, you can use eDirham Instant to carry out cardless transactions. Check with your bank regarding the eDirham Instant app service.

Can my business get an add-on card with its existing one?

Yes. Your issuing bank can assist you with multiple Signature cards linked to a single corporate account.

What is eDirham Instant?

The eDirham Instant mobile application (app) is a digital payment tool, through which government services can be quickly and securely paid – without the need for a physical payment card. You can use Instant either at point of sale, online, or directly through the app, through your personal android or iOS mobile device.

How secure is the eDirham Instant app?

Payments made via eDirham Instant are protected by a number of security measures:

Restricted login – It is only possible to access eDirham Instant using biometrics (face ID or touch ID) or a password assigned to you when you activated theapp
User control – eDirham Instant users can see every single transaction and are empowered to personally confirm each transaction within the app
The limited lifespan of the OTP and QR codes enhance security and minimise the risk of misuse
Timebound transaction approval – Limited time is provided in which to approve of each transactions
In addition, eDirham Instant adheres to the highest industry and payment data security standards

Where can I use eDirham Instant?

eDirham Instant enables 3 ways of paying for government services, without ever having to reveal your sensitive account data:

Via the internet (on your computer or any smart device), using a one-time pin (OTP) generated by the app
At the counter of a Government Happiness Centre, using an OTP or QR code generated by the app
Directly through the eDirham Instant Pay function

Note: To process any payment, eDirham Instant requires an active internet connection. It must also be linked with at least one source of funds (either a bank account or eDirham card).

What type of fund source should I link with my eDirham Instant profile?

You can choose to link your Instant profile with either a bank account provided by any of the eDirham partner banks, or any eDirham card, including eDirham HALA, eDirham GOLD or eDirham SIGNATURE.

What is the password required when linking a source of funds in eDirham Instant?

The password you need to enter is the one provided by the bank that issued your eDirham card OR the one you set up for the bank account you wish to use as your source of funds. Each bank has its own method of establishing passwords, so please check with your bank if you are still unsure.