FAQ

Abu Dhabi office: Tourist Club, behind Al Falah Street, Abu Dhabi Municipality.

Dubai office : Bur Dubai, Al Ghubaiba, Market Street, opposite the Central Bank and next to the Bank HSBC.

From 7:30 am to 2:30 pm

No there are no offices but only the main offices​

to know electronic services (click here)

You can get all the information on the services provided by directory clients. (customers services directory).

You can pay the fees through the E-dirham system :

Is a certificate issued to companies or individuals for exemptions from value added taxes in various countries, regardless of the existence of the Convention or not.

Is a certificate issued to benefit from the avoidance of double taxation agreements concluded by the State. (Attached a table conventions).

E-Dirham System (electronic smart cards) is a sophisticated method for collecting government revenue, rather than traditional methods (fiscal stamps, receipts, receipt of revenues) are based on the ease and simplicity in use and rely on the latest technology in the science of computers.

The second generation of e-Dirham is an extension of more sophisticated current system of collection and electronic payment of the availability of additional services such as the possibility of re-packing with the highest levels of protection and security Adopts the second generation of e-Dirham latest technology and information technology as well as to follow global best practices in the field of electronic payment mechanisms for collection of the new, which is more secure, protect and effectiveness in addition to providing ways and channels of new electronic payment and suit different segments and categories, which provides further expanded with a system integrated electronic payment in the United Arab Emirates and linked to other global payment networks to raise the level of service provided to customers and the public and improve the state into the ranks of developed countries in the field of electronic payment and collection. And provides the second generation of e-Dirham further payment and collection services such as e-government services fees and non-governmental organizations, and payment of utility bills and violations, fines, and e-commerce and online payment, payment via mobile phone. It can also recharge through multiple channels such as ATMs for the system and those of the National Bank of Abu Dhabi and channels of distribution of cards and direct transfer from bank account or mobile phone (Mobile). In addition to these services, the new system services, the first generation of e-Dirham such as the nature of electronic companies and offices of printing, electronic recording of guarantees bank to all banks operating in the country, and the issuance of bank guarantee on the Ministry of Labour, the system of Trust Account on the Ministry of Economy and the ratification of your email, Ministry of Foreign Affairs.

You can make a career in the Ministry of Finance through the registry on the website And you will be contacted about the availability of vacancy.

​Contact: 026987611

Apply: click here

Prepare a letter from the person addressed to the Centre customer service to change the PIN number with a name of the card in the case of personal cards, but in the case of cards to delegates Companies must be the leeter from the director of the company with the logo of the company addressed to the customer service center to change the PIN number with the name of the card.

For Companies:

1. A copy of the trade license and partners' attachment.
2. Establishment contract certified by official authorities (if it is not a Sole Company).
3. A copy of the company’s owners/partners/directors' passports
4. A copy of the company’s owners/partners/directors' IDs
5. A copy of the company’s owners/partners/directors' permits of residence
6. A certified copy of the audited financial accounts
7. A validated 6-month bank statement
8. A certified copy of the lease agreement.
9. Tax forms (if any) from the country in which the certificate is to be submitted.
10. For issuing the certificate: Pay 10,000 Dirhams + 3 Dirhams, paid through e-Dirham Card

Offshore companies are not allowed to apply to the service because they are not listed in the Double Taxation Avoidance agreements.

For Individuals:

To apply for a tax domicile certificate:

• The applicant must have been working in the UAE for at least one year.
• The applicant must be currently working, as non-working individuals are not allowed to apply for this certificate

1. Copy of the passport.
2. Copy of valid Residential ID.
3. A certified copy of (residential) lease agreement.
4. Source of income/Salary certificate.
5. A validated 6-month bank statement
6. A report from the General Directorate of Residency and Foreigners Affairs specifying the number of days the resident has stayed in the UAE.
7. Tax forms (if any) from the country in which the certificate is to be submitted.
8. For issuing the certificate: Pay 2,000 Dirhams + 3 Dirhams, paid through e-Dirham Card

Certificates are only issued to those who are nationals of the countries with which agreements have been concluded.

The applicant must have been a resident of the UAE for at least 180 days. Also an annual lease agreement officially documented by the competent authorities, such as EJARI in Dubai, municipalities in other emirates and free zone authorities must be attached to the application.

The company must have been established for a period of at least one year. Financial accounts must be audited by an accredited audit firm and attached with other required documents to the application. The audited financial accounts must be prepared by an accredited audit firm. The report must be certified and stamped by the audit firm.

The audit financial report to be attached to the application must be covering the year for which the certificate is requested. If the certificate is requested for the present year, the audit report must be covering the past year.

The certificate is valid for a period of one year from the date of issue (the date is selected by customer).

The form should be sent with a copy of the certificate to the competent officials at MoF via email or express courier. Upon signing and stamping the form, it will be sent back to the customer by express courier.

• Bank Statement: The bank statement must be issued by a local bank in UAE.
• If the applicant is:
  1. A housewife: The application must be attached to a copy of Marriage Certificate, a copy of the passports and permits of residence of the married couple, as well as a bank statement, a salary certificate and an employment contract of the husband and the other required documents related to the husband.
  2. An investor: The application must be attached to the company license including partners' names, in addition to the other required documents.

For individuals & companies:

1. A request letter signed by the authorised signatory
2. A copy of the decree and act of incorporation

500 dirham + 3 dirham

No, the supplier's existent account is used for renewal.

Licence issued by the Department of Economic Development, certificate of registration in the Commercial Register, membership of the Chamber of Commerce, Articles of Association and signature authorisation card.

Suppliers can be registered through the MoF website.

1003 dirhams

They can pay by e-Dirham Card.

It is a card issued by the Ministry of Labour.

Registration covers all ministries and is for all the Emirates

The card is obtained from the National Bank of Abu Dhabi (NBAD).