1 / ministry location in Abu Dhabi /Dubai?
Abu Dhabi office: Tourist Club, behind Al Falah Street, Abu Dhabi Municipality
Dubai office : Bur Dubai, Al Ghubaiba, Market Street, opposite the Central Bank and next to the Bank HSBC.
2)What are the working hours in the customer service centers in the ministry?
From 8:00 am to 2:00 pm
3 / Are there any offices of the Ministry in other locations?
No there are no offices but only the main offices.
4 / What are the services provided in the customer service centers of Abu Dhabi / Dubai?
- The issuing of GCC card ( E- dirham card )
- Issuing certificates of tax domicile
- Issuing certificates of value-added.
- Sale of collection system e-Dirham
- Registration of companies in the Register of suppliers (new / renewal)
5 / What are the services that can be obtained online?
- Government Client Card http://www.e-dirham.gov.ae/eforms/Default/Default.aspx
- Government procurement. http://egov.uae.gov.ae
- Application forms for other services (attached forms)
6 / What are the procedures and documentation
required to obtain these services?
You can get all the information on the services provided by directory clients. (customers services directory)
7 / What are the ways to pay fees?
You can pay the fees through the E-dirham system
- Government Client Card.
- E-Dirham cards specific value.
8 / What is a Certificate of VAT?
Is a certificate issued to companies or individuals for exemptions from value added taxes in various countries, regardless of the existence of the Convention or not.
9 / What is a certificate of tax?
Is a certificate issued to benefit from the avoidance of double taxation agreements concluded by the State. (Attached a table conventions)
10 / What is the Government Client Card?
Government Client Card is a smart electronic card for the Ministry of Finance, used to pay fees for all official transactions in ministries and government departments. As provided by Ministry of Finance within e-government projects
11 / What is the e-Dirham system?
E-Dirham System (electronic smart cards) is a sophisticated method for collecting government revenue, rather than traditional methods (fiscal stamps, receipts, receipt of revenues) are based on the ease and simplicity in use and rely on the latest technology in the science of computers.
12 / What is the second generation of e-dirham ?
The second generation of e-Dirham is an extension of more sophisticated current system of collection and electronic payment of the availability of additional services such as the possibility of re-packing with the highest levels of protection and security
Adopts the second generation of e-Dirham latest technology and information technology as well as to follow global best practices in the field of electronic payment mechanisms for collection of the new, which is more secure, protect and effectiveness in addition to providing ways and channels of new electronic payment and suit different segments and categories, which provides further expanded with a system integrated electronic payment in the United Arab Emirates and linked to other global payment networks to raise the level of service provided to customers and the public and improve the state into the ranks of developed countries in the field of electronic payment and collection.
And provides the second generation of e-Dirham further payment and collection services such as e-government services fees and non-governmental organizations, and payment of utility bills and violations, fines, and e-commerce and online payment, payment via mobile phone. It can also recharge through multiple channels such as ATMs for the system and those of the National Bank of Abu Dhabi and channels of distribution of cards and direct transfer from bank account or mobile phone (Mobile). In addition to these services, the new system services, the first generation of e-Dirham such as the nature of electronic companies and offices of printing, electronic recording of guarantees bank to all banks operating in the country, and the issuance of bank guarantee on the Ministry of Labour, the system of Trust Account on the Ministry of Economy and the ratification of your email, Ministry of Foreign Affairs
13 / How do I apply for a job in the Ministry of Finance?
You can make a career in the Ministry of Finance through the registry on the website http://eservices.uae.gov.ae/applycv
And you will be contacted about the availability of vacancy.
For queries, please contact Sister / Fatima Abdulaziz direct number 026987611
14 / How do I change the PIN code for Government Client Card?
Prepare a letter from the person addressed to the Centre customer service to change the PIN number with a name of the card in the case of personal cards, but in the case of cards to delegates Companies must be the leeter from the director of the company with the logo of the company addressed to the customer service center to change the PIN number with the name of the card.